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Bamboo Charcoal Fibre Pet Training Pad – Deodorant, Moisture-Proof Dog Pad | Beige & Green | S/M/L
EX-STOCK Commitment and Vendors Return Policy
🤝 EX-STOCK Canada Commitments
🛡️ Our Promise to Every Shopper
At EX-STOCK Canada, we are committed to providing a secure, affordable, and high-quality shopping experience. Our Canadian-based marketplace connects customers directly with trusted, cost-efficient suppliers, ensuring safe transactions, verified products, and competitive prices every single order.
- ✅ Proudly Canadian Marketplace
- ✅ AI-Powered Fraud Protection
- ✅ Verified Suppliers Only
- ✅ 90-Day Return Policy
- ✅ Free Shipping on Eligible Orders
- ✅ 24/7 Dedicated Customer Support
- ✅ EX-STOCK Rewards Loyalty Program
🇨🇦 Proudly Canadian Marketplace
EX-STOCK is more than just an e-commerce platform. We are a global online marketplace built on the values of trust, security, and customer-first service. Our goal is to eliminate fraudulent sellers, protect our customers identities, and provide a seamless shopping experience powered by AI-driven security and smart shopping technology.
Learn more about our story on our EX-STOCK History page.
🔒 Fraud Protection & Secure Transactions
We have advanced AI-powered fraud detection and secure payment systems in place to protect you at every step.
- AI-Powered Fraud Detection - Continuously analyzes transactions to identify and block fraudulent activity before it happens.
- Verified Suppliers Only - Every supplier is thoroughly vetted to ensure all products are authentic, high quality, and safe.
- End-to-End Encryption - Every payment is processed using encrypted security measures, protecting your credit card and personal information.
- PCI DSS Compliance - We strictly follow the Payment Card Industry Data Security Standard, ensuring your payment details are handled with the highest level of security.
- No Data Selling - We never sell your personal or payment information. Your privacy is our priority.
🛡️ Customer Identity & Payment Protection
Every order is protected by Shopify Buyer Protection and our own advanced AI security systems, ensuring your identity, payment information, and personal data remain fully secure.
- Advanced Fraud Monitoring - Real-time AI-powered monitoring to detect and prevent unauthorized transactions.
- Bank-Level Encryption - Your payment details are secured using the same encryption technology as leading banks.
- Guaranteed Safe Checkout - We work with trusted payment providers to ensure secure transactions every time.
- $100K Identity Protection - Secure checkout backed by identity protection. Conditions apply.
🚚 Direct from the Source - No Middlemen
EX-STOCK Canada eliminates unnecessary intermediaries by directly connecting customers with manufacturers and trusted suppliers. This allows us to:
- ✅ Lower costs by shipping products straight from factories.
- ✅ Offer wholesale pricing to individual buyers.
- ✅ Ensure quality control at every step before the product reaches your hands.
Browse our full range across our Shop Categories.
📦 Wide Product Selection from Verified Suppliers
We have built long-term partnerships with suppliers and manufacturers across Canada, the U.S., Europe, Turkey, and China. Through these relationships, EX-STOCK Canada is able to:
- ✅ Provide a diverse range of products across fashion, electronics, home essentials, and more.
- ✅ Offer competitive pricing while maintaining strict quality standards.
- ✅ Ensure all products meet North American regulations and safety standards.
🛍️ Marketplace Partner Commitments
Some products are fulfilled directly through our verified warehouses, while others come from authorized retail partners and brand distributors. These partners are carefully approved to ensure every item meets our quality, safety, and authenticity standards.
- ✔ EX-STOCK Fulfilled Orders follow our standard policies and support process.
- ✔ Partner Fulfilled Orders may follow the policy of the retailer or supplier responsible for fulfillment.
- ✔ Shipping times and return procedures may differ slightly depending on the fulfillment source.
- ✔ The correct policy will always appear on each product page for full transparency.
- ✔ EX-STOCK Customer Support remains your direct point of contact for any issue.
Interested in partnering with us? Visit our Sell With Us page or explore our Affiliates and Collaborators program.
🚚 Free Shipping & Guaranteed Delivery
- 📦 Free shipping on all items shipped from our EX-STOCK Canada warehouse.
- 📦 Orders with 2 or more items qualify for free shipping.
- 📦 Any order over $25 CAD receives complimentary shipping.
- 🔍 Every order comes with a tracking number so you can monitor your shipment.
- ⏱️ For delays exceeding one week from the expected delivery date, we offer a $5.00 CAD store credit as a gesture of goodwill.
- 📭 Orders not delivered within 45 days may qualify for a full refund after investigation.
🔄 90-Day Return Policy
We stand by the quality of our products and offer a customer-friendly return policy:
- ✅ 90-day return window for eligible products.
- ✅ 7-day reporting period for damages, missing items, or quality issues.
- ✅ If an item is damaged, incorrect, or defective, we provide a free return label and issue a full refund or replacement.
- ✅ Personal-reason returns are accepted. Return shipping costs are the customers responsibility.
- ✅ Certain categories may have exceptions. Check the product page for specific return policies.
Have questions? Visit our Frequently Asked Questions page or review our full Return Policy.
💰 30-Day Price Adjustment Policy
We understand that prices fluctuate, so we offer a 30-day price adjustment policy (holiday exceptions apply):
- If the price of an item drops within 30 days of your purchase, you are eligible for a refund of the price difference.
- The item must be the same size, color, and from the same supplier.
- Promotional or clearance items may not be eligible.
- The price adjustment only applies to the item price and does not include shipping fees or other charges.
EX-STOCK Canada reserves the right to final interpretation of this policy and may modify the terms at any time.
🎁 EX-STOCK Rewards Loyalty Program
We believe that loyal customers deserve rewards! Our Loyalty Program offers:
- ⭐ Exclusive discounts for repeat customers.
- ⭐ Points-based rewards system for every purchase.
- ⭐ Early access to new products and promotions.
Join today and start earning on every order. Learn more about EX-STOCK Rewards.
Why Shop with EX-STOCK Canada?
- ✅ 🇨🇦 Proudly Canadian - Built on Canadian values of trust, security, and customer-first service.
- ✅ 🔒 Fraud Protection - AI-driven security with verified suppliers.
- ✅ 💳 Secure Checkout.
- ✅ Guaranteed Quality - Only authentic, high-quality products from trusted suppliers.
- ✅ 📦 Free Shipping and Easy Returns - Affordable shopping without hidden fees.
- ✅ 📞 24/7 Customer Support - Local assistance for a seamless shopping experience.
📞 Contact EX-STOCK Support
EX-STOCK Marketplace
Ottawa, Ontario, Canada
📧 sales@ex-stock.com
📧 returns@ex-stock.com
📞 613-909-1313
Special Returns Conditions
- Natural bamboo charcoal deodorant layer — absorbs and neutralises pet odours without harsh chemicals
- Moisture-proof quilted construction — keeps the surface dry and protects floors, sofas, and car seats
- Lightweight and foldable — easy to carry for travel, outdoor use, or multi-room placement
- Soft, skin-friendly fabric — gentle on sensitive paws and underbellies
- Reusable and washable — machine-washable design reduces waste and saves money over disposable pads
- Available in Beige and Green — neutral tones that blend with any home décor
- Three sizes — S (45×56 cm), M (50×66 cm), L (67×100 cm) to suit small, medium, and large breeds
- Puppy owners training a new dog to use a designated spot indoors
- Senior dog owners managing incontinence with a washable, odour-controlling solution
- Travellers and commuters who need a foldable, portable pad for car seats or hotel stays
- Eco-conscious pet parents looking to replace single-use disposable pads with a reusable alternative
- Multi-pet households needing a durable, easy-care mat that holds up to frequent washing
- Material: Regenerated bamboo fibre + bamboo charcoal fibre
- Category: Pet Training Pad / Cushion
- Colours: Green, Beige
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Sizes & Dimensions:
- S — 45×56 cm | Weight: 153 g | Packed: 24×8.5×8 cm
- M — 50×66 cm | Weight: 182 g | Packed: 26.5×8.5×8 cm
- L — 67×100 cm | Weight: 328 g | Packed: 35×8.5×9.5 cm
- Care: Machine washable; do not bleach; tumble dry low
- Country of Origin: China
- 🐾 90-day return policy — shop with complete confidence
- 🚚 Free shipping on orders over $25 to Canada & USA — delivered in 6–12 business days
- 🌿 Eco-friendly materials — bamboo is a rapidly renewable resource
- ✅ Trusted by Canadian & American pet owners — quality-vetted products from EX-STOCK Canada
Bamboo Charcoal Fibre Pet Training Pad – Deodorant, Moisture-Proof Dog Pad
Keep your home fresh and your pet comfortable with the EX-STOCK Bamboo Charcoal Fibre Pet Training Pad. Crafted from regenerated bamboo fibre blended with bamboo charcoal, this quilted dog pad naturally neutralises odours, wicks moisture away from the surface, and stays soft wash after wash. Whether you're house-training a new puppy or providing a comfortable resting spot for a senior dog, this pad delivers reliable performance in a clean, eco-conscious design.
Key Features
Who This Is For
Product Details
Why Choose EX-STOCK?
Browse our full Pet Supplies collection for more essentials, or explore our New Arrivals and 90-Day Return Collection for the latest additions. You might also love our Pet Ice Silk Cooling Mat, the No-Spill Pet Water Bowl, or the Summer Cooling Pet Water Bed Cushion.
Frequently Asked Questions
Q: Is this pad machine washable?
A: Yes — it is fully machine washable. Wash in cold or warm water on a gentle cycle and tumble dry on low. Do not bleach or iron.
Q: How does the bamboo charcoal control odours?
A: Bamboo charcoal has a naturally porous structure that traps and absorbs odour molecules, neutralising smells without the use of artificial fragrances or chemicals.
Q: Which size should I choose for my dog?
A: The S (45×56 cm) suits small breeds and puppies; the M (50×66 cm) is ideal for medium breeds; the L (67×100 cm) accommodates large breeds or can double as a crate liner or car seat cover.
Q: Can I use this pad outdoors?
A: Absolutely. The moisture-proof backing makes it suitable for outdoor use on patios, in the car, or at the park. It folds compactly for easy transport.
Q: What is EX-STOCK's return policy on this product?
A: EX-STOCK Canada offers a 90-day return policy. If you are not satisfied, contact us within 90 days of delivery for a full refund or exchange. Items must be returned in original, unused condition. Visit our Refund Policy or start a return request anytime.