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4G Full Netcom Kids Smartwatch Phone – 2.01" Touchscreen, Video Call, AI Robot, GPS (Black, White, Pink)
EX-STOCK Commitment and Vendors Return Policy
🤝 EX-STOCK Canada Commitments
🛡️ Our Promise to Every Shopper
At EX-STOCK Canada, we are committed to providing a secure, affordable, and high-quality shopping experience. Our Canadian-based marketplace connects customers directly with trusted, cost-efficient suppliers, ensuring safe transactions, verified products, and competitive prices every single order.
- ✅ Proudly Canadian Marketplace
- ✅ AI-Powered Fraud Protection
- ✅ Verified Suppliers Only
- ✅ 90-Day Return Policy
- ✅ Free Shipping on Eligible Orders
- ✅ 24/7 Dedicated Customer Support
- ✅ EX-STOCK Rewards Loyalty Program
🇨🇦 Proudly Canadian Marketplace
EX-STOCK is more than just an e-commerce platform. We are a global online marketplace built on the values of trust, security, and customer-first service. Our goal is to eliminate fraudulent sellers, protect our customers identities, and provide a seamless shopping experience powered by AI-driven security and smart shopping technology.
Learn more about our story on our EX-STOCK History page.
🔒 Fraud Protection & Secure Transactions
We have advanced AI-powered fraud detection and secure payment systems in place to protect you at every step.
- AI-Powered Fraud Detection - Continuously analyzes transactions to identify and block fraudulent activity before it happens.
- Verified Suppliers Only - Every supplier is thoroughly vetted to ensure all products are authentic, high quality, and safe.
- End-to-End Encryption - Every payment is processed using encrypted security measures, protecting your credit card and personal information.
- PCI DSS Compliance - We strictly follow the Payment Card Industry Data Security Standard, ensuring your payment details are handled with the highest level of security.
- No Data Selling - We never sell your personal or payment information. Your privacy is our priority.
🛡️ Customer Identity & Payment Protection
Every order is protected by Shopify Buyer Protection and our own advanced AI security systems, ensuring your identity, payment information, and personal data remain fully secure.
- Advanced Fraud Monitoring - Real-time AI-powered monitoring to detect and prevent unauthorized transactions.
- Bank-Level Encryption - Your payment details are secured using the same encryption technology as leading banks.
- Guaranteed Safe Checkout - We work with trusted payment providers to ensure secure transactions every time.
- $100K Identity Protection - Secure checkout backed by identity protection. Conditions apply.
🚚 Direct from the Source - No Middlemen
EX-STOCK Canada eliminates unnecessary intermediaries by directly connecting customers with manufacturers and trusted suppliers. This allows us to:
- ✅ Lower costs by shipping products straight from factories.
- ✅ Offer wholesale pricing to individual buyers.
- ✅ Ensure quality control at every step before the product reaches your hands.
Browse our full range across our Shop Categories.
📦 Wide Product Selection from Verified Suppliers
We have built long-term partnerships with suppliers and manufacturers across Canada, the U.S., Europe, Turkey, and China. Through these relationships, EX-STOCK Canada is able to:
- ✅ Provide a diverse range of products across fashion, electronics, home essentials, and more.
- ✅ Offer competitive pricing while maintaining strict quality standards.
- ✅ Ensure all products meet North American regulations and safety standards.
🛍️ Marketplace Partner Commitments
Some products are fulfilled directly through our verified warehouses, while others come from authorized retail partners and brand distributors. These partners are carefully approved to ensure every item meets our quality, safety, and authenticity standards.
- ✔ EX-STOCK Fulfilled Orders follow our standard policies and support process.
- ✔ Partner Fulfilled Orders may follow the policy of the retailer or supplier responsible for fulfillment.
- ✔ Shipping times and return procedures may differ slightly depending on the fulfillment source.
- ✔ The correct policy will always appear on each product page for full transparency.
- ✔ EX-STOCK Customer Support remains your direct point of contact for any issue.
Interested in partnering with us? Visit our Sell With Us page or explore our Affiliates and Collaborators program.
🚚 Free Shipping & Guaranteed Delivery
- 📦 Free shipping on all items shipped from our EX-STOCK Canada warehouse.
- 📦 Orders with 2 or more items qualify for free shipping.
- 📦 Any order over $25 CAD receives complimentary shipping.
- 🔍 Every order comes with a tracking number so you can monitor your shipment.
- ⏱️ For delays exceeding one week from the expected delivery date, we offer a $5.00 CAD store credit as a gesture of goodwill.
- 📭 Orders not delivered within 45 days may qualify for a full refund after investigation.
🔄 90-Day Return Policy
We stand by the quality of our products and offer a customer-friendly return policy:
- ✅ 90-day return window for eligible products.
- ✅ 7-day reporting period for damages, missing items, or quality issues.
- ✅ If an item is damaged, incorrect, or defective, we provide a free return label and issue a full refund or replacement.
- ✅ Personal-reason returns are accepted. Return shipping costs are the customers responsibility.
- ✅ Certain categories may have exceptions. Check the product page for specific return policies.
Have questions? Visit our Frequently Asked Questions page or review our full Return Policy.
💰 30-Day Price Adjustment Policy
We understand that prices fluctuate, so we offer a 30-day price adjustment policy (holiday exceptions apply):
- If the price of an item drops within 30 days of your purchase, you are eligible for a refund of the price difference.
- The item must be the same size, color, and from the same supplier.
- Promotional or clearance items may not be eligible.
- The price adjustment only applies to the item price and does not include shipping fees or other charges.
EX-STOCK Canada reserves the right to final interpretation of this policy and may modify the terms at any time.
🎁 EX-STOCK Rewards Loyalty Program
We believe that loyal customers deserve rewards! Our Loyalty Program offers:
- ⭐ Exclusive discounts for repeat customers.
- ⭐ Points-based rewards system for every purchase.
- ⭐ Early access to new products and promotions.
Join today and start earning on every order. Learn more about EX-STOCK Rewards.
Why Shop with EX-STOCK Canada?
- ✅ 🇨🇦 Proudly Canadian - Built on Canadian values of trust, security, and customer-first service.
- ✅ 🔒 Fraud Protection - AI-driven security with verified suppliers.
- ✅ 💳 Secure Checkout.
- ✅ Guaranteed Quality - Only authentic, high-quality products from trusted suppliers.
- ✅ 📦 Free Shipping and Easy Returns - Affordable shopping without hidden fees.
- ✅ 📞 24/7 Customer Support - Local assistance for a seamless shopping experience.
📞 Contact EX-STOCK Support
EX-STOCK Marketplace
Ottawa, Ontario, Canada
📧 sales@ex-stock.com
📧 returns@ex-stock.com
📞 613-909-1313
Special Returns Conditions
- 📡 4G Full Network Compatible — Works on all major 4G networks; insert a SIM card and your child can call, text, and video chat
- 📺 2.01-inch TFT Colour Touchscreen — Bright, responsive display that's easy for kids to navigate
- 🎥 Video Calling & Micro Chat — Stay face-to-face with your child no matter where they are
- 🤖 AI Robot Assistant — Built-in AI companion for interactive learning and entertainment
- 📍 WiFi Positioning — Real-time location awareness for added peace of mind
- 👣 Pedometer & Heart Rate Monitor — Encourages healthy habits and activity tracking
- 💧 Waterproof Design — Built to handle the splashes and spills of everyday kid life
- 📷 Built-in Camera — Let kids capture their world with a front-facing camera
- 🔋 700 mAh Battery — Long-lasting battery for all-day use
- 🎮 Social & Entertainment Apps — Downloadable Android apps keep kids engaged
- Parents who want to stay connected with their child without giving them a full smartphone
- Kids aged 5–12 who are ready for their first wearable device
- Families looking for a safe, monitored communication device for school or outdoor play
- Gift-givers searching for a tech-forward present for birthdays or holidays
- Colours: Black, White, Pink
- Screen: 2.01-inch TFT Colour Touchscreen
- Operating Mode: Touchscreen and Buttons
- Battery: 700 mAh
- Connectivity: 4G Full Network, WiFi
- Features: Video Call, Micro Chat, AI Robot, Pedometer, Heart Rate Monitor, Camera, Bluetooth Calling, Downloadable Android Apps
- Weight: 89g
- Country of Origin: China
- In the Box: Watch × 1, Data Cable × 1, Instruction Manual × 1
- ✅ 90-Day Return Policy — Shop with confidence; if you're not satisfied, we've got you covered
- 🚚 Free Shipping on orders over $25 to Canada and the USA
- 🔒 Secure Checkout — Payments processed through Shopify's encrypted checkout infrastructure
- 🏆 Curated Smart Products — Every item in our smart tech lineup is selected for quality and value
- 📞 Dedicated Customer Support — Reach us at sales@ex-stock.com or 613-909-1313
4G Full Netcom Kids Smartwatch Phone – Video Call, GPS, AI Robot
Give your child the gift of connection and safety with this feature-packed 4G kids smartwatch. Designed for children who need to stay in touch with family while enjoying smart technology, this watch combines a 2.01-inch colour touchscreen, full 4G network compatibility, and an AI Robot assistant into one durable, kid-friendly device. Available in Black, White, and Pink — there's a colour for every personality.
Free shipping on orders over $25 to Canada & USA — delivered in 6–12 business days.
Key Features
Who This Is For
Product Details
Why EX-STOCK?
Explore more kids smartwatches and wearable tech in our New Arrivals collection. Browse our full range of smart products or shop with confidence through our 90-Day Return Collection.
You may also love the LEMFO Y99 Kids 4G GPS Smartwatch, the A63 Kids 4G Smart Watch with GPS, or the K57PRO Bluetooth Smartwatch for older kids and teens.
Frequently Asked Questions
Does this watch require a SIM card?
Yes, a 4G SIM card is required to use calling, video chat, and data features. WiFi positioning works without a SIM.
Is this watch waterproof?
Yes, it features a waterproof design suitable for everyday splashes and outdoor play. It is not intended for swimming or submersion.
Can I download apps on this watch?
Yes, the watch runs Android and supports downloadable apps, giving kids access to age-appropriate entertainment and tools.
What age group is this watch designed for?
This watch is designed for children approximately 5–12 years old who are ready for their first connected wearable device.
What is included in the box?
The package includes the watch, a data/charging cable, and an instruction manual.