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PHOFAY Salicylic Acid Acne Treatment Essence & Spot Cream Set
EX-STOCK Commitment and Vendors Return Policy
🤝 EX-STOCK Canada Commitments
🛡️ Our Promise to Every Shopper
At EX-STOCK Canada, we are committed to providing a secure, affordable, and high-quality shopping experience. Our Canadian-based marketplace connects customers directly with trusted, cost-efficient suppliers, ensuring safe transactions, verified products, and competitive prices every single order.
- ✅ Proudly Canadian Marketplace
- ✅ AI-Powered Fraud Protection
- ✅ Verified Suppliers Only
- ✅ 90-Day Return Policy
- ✅ Free Shipping on Eligible Orders
- ✅ 24/7 Dedicated Customer Support
- ✅ EX-STOCK Rewards Loyalty Program
🇨🇦 Proudly Canadian Marketplace
EX-STOCK is more than just an e-commerce platform. We are a global online marketplace built on the values of trust, security, and customer-first service. Our goal is to eliminate fraudulent sellers, protect our customers identities, and provide a seamless shopping experience powered by AI-driven security and smart shopping technology.
Learn more about our story on our EX-STOCK History page.
🔒 Fraud Protection & Secure Transactions
We have advanced AI-powered fraud detection and secure payment systems in place to protect you at every step.
- AI-Powered Fraud Detection - Continuously analyzes transactions to identify and block fraudulent activity before it happens.
- Verified Suppliers Only - Every supplier is thoroughly vetted to ensure all products are authentic, high quality, and safe.
- End-to-End Encryption - Every payment is processed using encrypted security measures, protecting your credit card and personal information.
- PCI DSS Compliance - We strictly follow the Payment Card Industry Data Security Standard, ensuring your payment details are handled with the highest level of security.
- No Data Selling - We never sell your personal or payment information. Your privacy is our priority.
🛡️ Customer Identity & Payment Protection
Every order is protected by Shopify Buyer Protection and our own advanced AI security systems, ensuring your identity, payment information, and personal data remain fully secure.
- Advanced Fraud Monitoring - Real-time AI-powered monitoring to detect and prevent unauthorized transactions.
- Bank-Level Encryption - Your payment details are secured using the same encryption technology as leading banks.
- Guaranteed Safe Checkout - We work with trusted payment providers to ensure secure transactions every time.
- $100K Identity Protection - Secure checkout backed by identity protection. Conditions apply.
🚚 Direct from the Source - No Middlemen
EX-STOCK Canada eliminates unnecessary intermediaries by directly connecting customers with manufacturers and trusted suppliers. This allows us to:
- ✅ Lower costs by shipping products straight from factories.
- ✅ Offer wholesale pricing to individual buyers.
- ✅ Ensure quality control at every step before the product reaches your hands.
Browse our full range across our Shop Categories.
📦 Wide Product Selection from Verified Suppliers
We have built long-term partnerships with suppliers and manufacturers across Canada, the U.S., Europe, Turkey, and China. Through these relationships, EX-STOCK Canada is able to:
- ✅ Provide a diverse range of products across fashion, electronics, home essentials, and more.
- ✅ Offer competitive pricing while maintaining strict quality standards.
- ✅ Ensure all products meet North American regulations and safety standards.
🛍️ Marketplace Partner Commitments
Some products are fulfilled directly through our verified warehouses, while others come from authorized retail partners and brand distributors. These partners are carefully approved to ensure every item meets our quality, safety, and authenticity standards.
- ✔ EX-STOCK Fulfilled Orders follow our standard policies and support process.
- ✔ Partner Fulfilled Orders may follow the policy of the retailer or supplier responsible for fulfillment.
- ✔ Shipping times and return procedures may differ slightly depending on the fulfillment source.
- ✔ The correct policy will always appear on each product page for full transparency.
- ✔ EX-STOCK Customer Support remains your direct point of contact for any issue.
Interested in partnering with us? Visit our Sell With Us page or explore our Affiliates and Collaborators program.
🚚 Free Shipping & Guaranteed Delivery
- 📦 Free shipping on all items shipped from our EX-STOCK Canada warehouse.
- 📦 Orders with 2 or more items qualify for free shipping.
- 📦 Any order over $25 CAD receives complimentary shipping.
- 🔍 Every order comes with a tracking number so you can monitor your shipment.
- ⏱️ For delays exceeding one week from the expected delivery date, we offer a $5.00 CAD store credit as a gesture of goodwill.
- 📭 Orders not delivered within 45 days may qualify for a full refund after investigation.
🔄 90-Day Return Policy
We stand by the quality of our products and offer a customer-friendly return policy:
- ✅ 90-day return window for eligible products.
- ✅ 7-day reporting period for damages, missing items, or quality issues.
- ✅ If an item is damaged, incorrect, or defective, we provide a free return label and issue a full refund or replacement.
- ✅ Personal-reason returns are accepted. Return shipping costs are the customers responsibility.
- ✅ Certain categories may have exceptions. Check the product page for specific return policies.
Have questions? Visit our Frequently Asked Questions page or review our full Return Policy.
💰 30-Day Price Adjustment Policy
We understand that prices fluctuate, so we offer a 30-day price adjustment policy (holiday exceptions apply):
- If the price of an item drops within 30 days of your purchase, you are eligible for a refund of the price difference.
- The item must be the same size, color, and from the same supplier.
- Promotional or clearance items may not be eligible.
- The price adjustment only applies to the item price and does not include shipping fees or other charges.
EX-STOCK Canada reserves the right to final interpretation of this policy and may modify the terms at any time.
🎁 EX-STOCK Rewards Loyalty Program
We believe that loyal customers deserve rewards! Our Loyalty Program offers:
- ⭐ Exclusive discounts for repeat customers.
- ⭐ Points-based rewards system for every purchase.
- ⭐ Early access to new products and promotions.
Join today and start earning on every order. Learn more about EX-STOCK Rewards.
Why Shop with EX-STOCK Canada?
- ✅ 🇨🇦 Proudly Canadian - Built on Canadian values of trust, security, and customer-first service.
- ✅ 🔒 Fraud Protection - AI-driven security with verified suppliers.
- ✅ 💳 Secure Checkout.
- ✅ Guaranteed Quality - Only authentic, high-quality products from trusted suppliers.
- ✅ 📦 Free Shipping and Easy Returns - Affordable shopping without hidden fees.
- ✅ 📞 24/7 Customer Support - Local assistance for a seamless shopping experience.
📞 Contact EX-STOCK Support
EX-STOCK Marketplace
Ottawa, Ontario, Canada
📧 sales@ex-stock.com
📧 returns@ex-stock.com
📞 613-909-1313
Special Returns Conditions
- Dual-action formula: Combines a salicylic acid essence with a targeted spot treatment cream for a complete acne-fighting routine
- Salicylic acid BHA: Penetrates deep into pores to dissolve excess sebum, dead skin cells, and acne-causing buildup
- Acne Spot Treatment Cream: Reduces redness and swelling around active blemishes for faster visible clearing
- Lightweight essence texture: Absorbs quickly without leaving a greasy residue — suitable for daily use
- Suitable for oily, combination, and acne-prone skin types
- Compact, travel-friendly packaging — easy to use at home or on the go
- PHOFAY brand — formulated for visible results with gentle, skin-safe ingredients
- Anyone struggling with frequent breakouts, blackheads, or clogged pores
- Teens and adults with oily or combination skin looking for a reliable daily acne routine
- Those who want a targeted spot treatment to use alongside their existing skincare
- Skincare enthusiasts seeking a complete acne kit in one purchase
- Travellers who need compact, effective skincare that fits in a carry-on
- Brand: PHOFAY
- Key Ingredient: Salicylic Acid (BHA)
- Set Options: Essence only / Set 1 (Essence + Cream) / Set 2 (Full Kit)
- Skin Type: Oily, Combination, Acne-Prone
- Country of Origin: China
- Fulfillment: Ships from verified supplier — estimated 6–12 business days to Canada & USA
- 90-day return policy — shop with complete confidence
- Free shipping on orders over $25 to Canada & USA
- Secure checkout powered by Shopify's encrypted infrastructure
- Loyalty rewards — earn points on every purchase
- EX-STOCK customer service is your primary contact for all order, shipping, and return inquiries — regardless of how your order is fulfilled
PHOFAY Salicylic Acid Acne Treatment Essence & Spot Cream Set
Breakouts don't stand a chance against the PHOFAY Salicylic Acid Acne Treatment Set — a targeted two-step system designed to clear blemishes, unclog pores, and calm irritated skin. Whether you're dealing with persistent acne, occasional breakouts, or stubborn blackheads, this kit delivers clinically-inspired ingredients in a sleek, travel-ready format. Free shipping on orders over $25 to Canada & USA — delivered in 6–12 business days.
Key Features
Who This Is For
Product Details
Why EX-STOCK
Explore more from the PHOFAY skincare collection, or browse our full range of Elite Elegance beauty products. You may also enjoy the PHOFAY Gentle Peeling Solution for a complete exfoliating and acne-clearing routine, or the PHOFAY Blush Duo to complete your look after your skincare routine.
Frequently Asked Questions
Q: How often should I use the Acne Treatment Essence?
A: For best results, apply the essence once or twice daily to clean, dry skin before moisturiser. Start with once daily if you have sensitive skin.
Q: Can I use the Spot Treatment Cream on active pimples?
A: Yes — the cream is designed for direct application to active blemishes. Apply a small amount to the affected area and leave on overnight for best results.
Q: Is this set suitable for sensitive skin?
A: The formula is designed for oily and acne-prone skin. If you have sensitive skin, we recommend patch testing before full application.
Q: What is the difference between Set 1 and Set 2?
A: Set 1 includes the Acne Treatment Essence and the Spot Treatment Cream. Set 2 is a larger or expanded kit — ideal for those who want a longer supply or a more comprehensive routine.
Q: How long does shipping take to Canada and the USA?
A: Standard shipping takes an estimated 6–12 business days. Expedited options may be available at checkout. For any shipping questions, contact sales@ex-stock.com or call 613-909-1313.